So I got the email. (Tom Jordan) I've been with Netflix for at least 8 years. I'm not sure I'm staying with them though. I opened an online account with Blockbuster today. For what I'm paying Netflix and getting, I can get twice at Blockbuster. Do you use either of these services?
In the wake of unpopular rate increases that caused customers to cancel subscriptions in droves and resulted in the company stock nosediving, Netflix CEO Reed Hastings apologized in a blog post on Sunday.
“I messed up,” he said. “I owe everyone an explanation … In hindsight, I slid into arrogance based upon past success.”